Privacy Policy for TELIA PLUS S.A.L.

Privacy Policy for TELIA PLUS S.A.L. Mobile App

Last Updated: Jun 26, 2023

This Privacy Policy governs the manner in which TELIA PLUS S.A.L. ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users ("you" or "users") of our mobile app ("App"). This Privacy Policy applies to all services provided through the App, including recharging SIM cards, paying phone bills, purchasing gift cards such as iTunes cards and Spotify cards, filling credit using a wallet feature, and becoming a reseller to benefit from incentives and commissions. Please read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it.

1. Information We Collect

1.1 Personal Information:

When you use our App, we may collect certain personally identifiable information, including but not limited to your name, email address, phone number, payment details, and wallet information. We collect this information when you register an account, recharge your SIM card, pay your phone bills, purchase gift cards, fill credit using the wallet feature, or become a reseller through the App.

1.2 Non-Personal Information:

We may also collect non-personal information about your usage of the App, such as device information, IP address, operating system, and browsing behavior. This information is collected to improve the functionality and performance of the App.

2. Use of Information

2.1 We use the personal information you provide to us for the following purposes:

1. To facilitate SIM card recharges, phone bill payments, gift card purchases, credit filling using the wallet feature, and reseller activities;
2. To process your transactions and provide you with the requested services;
3. To communicate with you regarding your account, transactions, customer support, and reseller activities;
4. To personalize your experience and improve our services;
5. To send periodic emails and notifications regarding updates, promotions, incentives, and related information.

2.2 Non-personal information may be used for analytical and statistical purposes, including but not limited to analyzing usage patterns, monitoring app performance, and improving our services.

3. Data Security and Encryption

3.1 We take data security seriously and implement appropriate measures to protect your information. All data transmitted between the App and our servers is encrypted using industry-standard protocols.

3.2 We store your personal information, including wallet details, on secure servers hosted on Amazon Web Services (AWS). AWS provides robust security measures to ensure the confidentiality, integrity, and availability of the data stored on their platform.